Dick Blick for your art materials!
Yesterday I went to make another set of Silicone Binaural Ears and found that one of the batches of silicone I received was old or had somehow "soured". It was useless to me, since it wouldn't even pour into the mold. I simply complained to Dick Blick and they are happily replacing the batch for me for free!
Like I said, I love good customer service, and I think it deserves more recognition. So here's a shout out to all artists who need art supplies on-line, go to www.dickblick.com!!